The entire team is extremely helpful, very available and hands on! They
are very quick to reply to any patient inquiries and if we have lab questions.
Also if there is a potential lab result which requires immediate attention,
they are very efficient in getting that message through to us.
The main patient benefit I’ve seen is that they have rapid access
to their results. This is also because Jose [De La Rosa] has set us up
with daily lab pick-up, so now we can give our patients their results
within 3-5 days as opposed to two weeks.
[Inform Diagnostics] lab has been great. The pathologists always give
accurate and specific information, they request stains and notify us every
step of the way if there are delays, etc. We enjoy working with Jose and
the whole [Inform Diagnostics] team and look forward to continuing to
do so. Thanks!