The entire team is extremely helpful, very available and hands on! They
are very quick to reply to any patient inquiries and if we have lab questions.
Also if there is a potential lab result which requires immediate attention,
they are very efficient in getting that message through to us.
Jose [De La Rosa] has been a vital part of our transition from paperless
to EMR. He really emphasizes the importance of setting in the correct
protocols and empowering staff members, as well as dividing responsibilities
effectively. EMA Dermatology has been a life changer. We have had a different
EMR and been paper for a while, and EMA has the ability to provide us
with a comprehensive care outline. EMA Derm has made our practice more
efficient: the best part is the patient portal, as well as the lab link
between EMA and [Inform Diagnostics], which enables us to view patient
results in a fast and timely manner. Also, that they attach directly into
the patient’s chart is very helpful.
The main patient benefit I’ve seen is that they have rapid access
to their results. This is also because Jose has set us up with daily lab
pick-up, so now we can give our patients their results within 3-5 days
as opposed to two weeks.
[Inform Diagnostics] lab has been great. The pathologists always give
accurate and specific information, they request stains and notify us every
step of the way if there are delays, etc. We enjoy working with Jose and
the whole [Inform Diagnostics] team and look forward to continuing to
do so. Thanks!