I was scared and reluctant to go to an EMR. Choosing EMA was one of the
best business decisions I have ever made. My revenues went up, as I was
no longer under-coding, feeling confident that the billing for the services
I have been providing is being supported and thoroughly documented. EMA
is intrinsically intelligent and easy to use, and after only one month,
I felt secure and up to speed.
My partnership with [Inform Diagnostics] was the second decision that I
am deeply satisfied with. From the very beginning the sales team [Rick
Ludwico] was attentive, polite, non-pushy and super reliable. I did not
need to follow up with [Inform Diagnostics] ever: everyone from the technical
side to the pathologists are always prompt to return my calls and honor
the promised deadlines. In my dealing with [Inform Diagnostics], I always
feel like a VIP. It is refreshing and the way ALL businesses should be run.
The help I received in preparing for attestation was invaluable. As a physician,
I want to dedicate myself to the art of healing, and the bureaucratic
proceedings of the attestation felt like learning a foreign language while
visiting a hostile country. Amy [Schmid], Joy [Rios], and Alec [Saysoff]
were not only my interpreters, but also thoughtful and experienced private
guides. They prevented the problems, laid out the itineraries way in advance
, and respected my time. I cannot speak enough of their demeanor, professionalism,
punctuality, and experience. Amy went above and beyond her duties, and
her excitement about the services she provides is contagious.
I recommend EMA and [Inform Diagnostics] to all my colleagues unequivocally.