The Inform Diagnostics Difference
As a leading subspecialty laboratory, Inform Diagnostics practices pathology differently.
We’ve systematically set ourselves apart from other labs through
our people, processes, and systems. And the results are evident in our
proven quality. Learn more about
Your Pathology Results
Inform Diagnostics pathology reports are clear and brief, using a template that presents
results in a consistent format
The Inform Diagnostics pathologist phones the clinician before releasing any unusual
findings. We also phone when reporting any malignancies. Client preferences
are observed regarding contact with the practice and the delivery of results
Our pathology team conducts daily random respective review of cases. The
results and identity of the other pathologist is blind to each participant
The diagnoses of all newly hired pathologists are reviewed closely by senior
Clinicians appreciate the high level of consistency, service and specificity
that result from Inform Diagnostics’s unique consensus approach.
Daily conferences for each subspecialty are held to review difficult and
Inform Diagnostics’s expert pathologists collaborate to determine best practices
for diagnostic terminology, criteria and evaluation protocols
We hold disease-focused reviews of diagnostic criteria to minimize variability
and maximize actionable, definitive reports
We prioritize ongoing mutual education, creating a “perpetual fellowship”
for our subspecialists
Our consensus approach enables in-house second opinions at no additional
charge to patients
We believe that expertise is critical to diagnostic precision
Inform Diagnostics cases are interpreted by dedicated subspecialist pathologists
Many of our pathologists hold or have held faculty positions at various
prestigious medical centers
Patients benefit from our pathologists’ collective 1,000 years of
Inform Diagnostics systematically leverages our collective expertise within each subspecialty.
Each pathologist at Inform Diagnostics is responsible for an area of focus—monitoring
medical literature, vetting the latest testing, educating, and elevating
the performance of the entire team. Other pathology groups do not (or
cannot) develop experts in all areas.
Rigorous Care of Specimens
Our state-of-the-art labs maintain specimen integrity and provide optimal
material for pathologists.
Video receipt of each package
Positive patient identification at each tissue-transfer step (from tissue
to block to slide)
Point-to-point tracking throughout
Final matching visual reconciliation of each block and slide
Innovation and Research
Inform Diagnostics believes that advancing the science of medicine is how our pathologists
deliver the highest service to our clients and their patients.
Before any new test is implemented at Inform Diagnostics, our Innovation Committee
undertakes a formal vetting process, evaluating each test’s justification,
validation, and clinical relevance
Inform Diagnostics pathologists have more than 2,500 career publications and each year
publish more than 40 research papers and book chapters—and Inform Diagnostics
pathologists are cited more than three times the average for academic
Improving Care through Technology
Our approach to technology and our services set Inform Diagnostics apart.
fee-based consulting services have helped hundreds of practices meet regulatory and quality program
requirements, including MIPS, PQRS, Value Based Modifier and Meaningful Use.
Unique among labs, we codify our diagnostic data, which provides many benefits
to our clients
Offers a national benchmark database for comparison and analysis
Allows for quality reporting, such as GIQuIC, PQRS, and MIPS
Enables diagnostic summary reports and cancer/ID reporting
Our numerous interfaces to EMRs—more than 100—deliver lab reports faster
Allows for direct access to critical clinical information without disturbing
Provides specific details to pathologists
Reduces unnecessary testing
Clinicians who choose Inform Diagnostics receive an exceptional level of service from
our entire organization.
Our subspecialist pathologists are available by phone and email to discuss
your questions and concerns.
Our professional Sales Directors have extensive experience in clinical
selling. Their mature approach leads to low-pressure collegial relationships
with our clients.
Most clients are also served by a Technical Account Specialist. These professionals
work alongside practice staff to facilitate new processes, technologies,
and services. Our Technical Account Specialists also work directly with
our Technical Director consultants to help practices understand and implement
recommended tasks and methods.
Our Technical Directors are Inform Diagnostics’s own highly experienced consultants.
This team has helped hundreds of practices navigate regulatory requirements
and programs, including MACRA, MIPS, ASCQR, Meaningful Use, PQRS, Value-based
Modifier, Clinical Practice Improvement Activities (CPIA), and other quality
reporting programs. Learn more about
Inform Diagnostics’s consulting services.
Inform Diagnostics’s Client Services team provides phone support to all clients:
track patient pathology reports, resolve discrepancies, order additional
tests, address courier and carrier issues, and order supplies. Our Client
Service Advocates provide exceptional first-tier support for most client
questions and needs.
For gMedConnect and ProVation MD, Inform Diagnostics serves clients through our Account
Technical Managers, who provide implementation and training support.
Our Technical Support team provides support to our clients who use gMedConnect
and ProVation MD.