The Inform Diagnostics Difference
As the most reliable, high-quality anatomic pathology laboratory, Inform
Diagnostics practices pathology differently. We’ve systematically
set ourselves apart from other labs through our Trusted Process. And the
results are evident: learn more about
our proven quality.
Throughout our history, Inform Diagnostics has faced reimbursement pressures.
However, we identify internal efficiencies which allow us to adapt to
industry change, while providing the same high level of service and turnaround
time. We are committed to compliance and continuous improvement, through
investments in processes and efficiencies that benefit our clients.
And throughout industry turmoil, our organization has sustained: most of
our pathologists, sales professionals, and laboratory staff have remained
the same. Our laboratories and pathology service have remained consistent
to provide dependable patient results to our clients.
The combination of Inform Diagnostics expert pathologists and our quality
process translates to the ultimate care for specimens, clients, and patients.
Comprehensive Expertise Our tenured and diverse experience provides the most trusted pathology
result in the industry. And our pathologists’ advanced subspecialty
expertise translates to better patient care, via more precise diagnoses.
Quality Excellence Programs We focus on rigorous weekly processes for continuous improvement of diagnostic
precision. Internal checks and balances, including retrospective reviews
and daily consensus conferences of complex cases, confirm that we get
the diagnosis right the first time.
Random Retrospective Reviews Our pathology team conducts daily random respective review of cases. The
results and identity of the other pathologist is blind to each participant
Reduction of Unnecessary Tests Our cascade approach and subspecialty expertise enable maximized diagnostic
precision while reducing unnecessary testing. The economic impact of quality
pathology is clear—earlier and more targeted treatment, and a reduction
in unnecessary additional tests and follow-up, minimize the cost to your
patients and to the overall healthcare system, while providing the right answer.
Inform Diagnostics focuses on continuous improvement to identify and implement
ways that modernize our service. Optimal patient care is the outcome.
Advanced Laboratories Our efficient laboratories are specialized in anatomic pathology. Your
specimens will be handled with ultimate care at one of our four laboratories—in
Dallas, Boston, Phoenix, New York City—for the most efficient, highest-quality
Chain of Custody Inform Diagnostics’ stringent processes maintain specimen integrity.
Through rigorous procedures, we track your specimens from the time of
pick-up from your office all the way to our pathologists’ desks
for interpretation. We use a variety of methods, including virtual drop
box service, video recording, double-blind accessioning, bar coding, and
Quality Assurance Programs Our proactive workflow modifications and process reviews are designed
for continuous improvement. Each exercise helps us identify and implement
ways we can improve our service to you and your patients.
Your patients are our patients.
Pathology Relationships At Inform Diagnostics, you have direct access to pathologists. Our subspecialists
regularly engage in phone calls, 1:1 video discussions, and case review
with clinicians that aid in the best care of your patients. Ask your Sales
Director, Account Manager, or our
Client Services team about scheduling a collaborative case conference for yourself or
Dedicated Sales and Support Professionals You can trust our experienced professional team. Our sales organization
is aligned for better client attention and retention. With smaller territories,
our sales directors and account managers are positioned to make your experience
with Inform Diagnostics as easy as possible and doing what they can to
support the health of your patients and success of your practice.
Laboratory Operations Our teams are supported by technical expertise from highly trained laboratorians.
We have standardized, quality operations across four national laboratories.
While you may never meet our lab staff, it is because of them that we
can provide your patients the right answer.
Best Client Experience
Using Inform Diagnostics gives you peace of mind for your practice.
Robust & Progressive Solutions Your practice or center will benefit from solutions and efficiencies tailored
to your unique needs. Our advanced workflow solutions and even robust
managed care contracts can help to improve your practice efficiencies,
so you can allocate your time where you feel it is most needed.
Extensive Industry Alliances Inform Diagnostics is recognized as a leader, evidenced by our many strong
relationships that facilitate the most complete care for your patients.
Inform Diagnostics can incorporate pathology into your practice workflow
and simplify the ordering of complementary tests to streamline your lab
experience. Ask us how we enable efficiency through Myriad Genetics, Modernizing
Medicine, gMed, Provation, MDx Health, Baylor Genetics, and others, including
more than 60 EHR systems.
Entrepreneurial Business Solutions Are you seeking to create or improve your own lab? Our proven TC/PC and
flow lab programs, managed by experienced laboratorians and supported
by extensive QA measures, provide you the best solutions in the industry.
As Inform Diagnostics invests in modernized systems, our Enterprise Services
and IT teams are leading the way to seamless and
sustainable pathology service and optimal patient care.
Targeted Process Optimization We are modernizing systems and processes, including a new lab information
system (LIS), new enterprise resource planning (ERP) software, and client
relationship management (CRM) system. Our end-to end improvement is enabling
new efficiencies for Inform Diagnostics and clients alike, so you can
have a sustainable practice.
Strategic Corporate Initiatives We are focused on business-critical projects to help advance our internal
capabilities. Our forward-looking solutions advance patient care while
positioning Inform Diagnostics and your practice to compete more effectively
in the industry. We seek strategic targets for mergers and acquisitions,
evidenced by our 2018 acquisition of Therapath, which added neuropathology
to our services. Additionally, we are evaluating and preparing for the
benefits we anticipate from digital pathology.
Structured Data & Diagnosis It's clear: data is a critical asset, and we approach it differently
to provide specific benefits to centers and practices. Inform Diagnostics
delivers meaningful data—specific to your patients—back to
you for clearer diagnostic intervention. You’ll see it in our consistent
report verbiage, the cancer reporting capabilities we enable for you,
and quarterly diagnostic summary reports (currently for Derm and GI clients)
that provide significant clinical insights.
The result is clear—a Trusted Process that sets Inform Diagnostics
apart as a leader in anatomic pathology.